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Intervention is a carefully planned process where a professional organizes a meeting with a person of concern and their network of loved ones to thoughtfully address the problem at hand, including facts about addiction and awareness about their present condition and treatment options. The process of intervention is a highly effective strategy for helping both a person of concern and their family to begin a journey of recovery. Addiction affects more than just the person of concern, which is why we often hear it described as a “family disease.” AGI encourages a program of recovery for all parties participating in the intervention process.

Here is what you can expect from the intervention process:

  • a highly trained interventionist with years of experience in addiction treatment and long term recovery.

  • a safe environment where all parties are treated with compassion, dignity and respect

  • feedback that encourages fact-finding over emotions.

  • Suggestions to build a healthy boundaries within the family system, ensuring that each member is able to express themselves and feels safe and able to do so.  

  • tailored treatment options and opportunities for learning and healing for each participant and not just the person of concern.


More on the intervention process:

  • First, an initial planning session will take place where the group determines specifically what they want to tell the person of concern. We’ll work on communication tips and effective language to describe how the addiction is impacting the person’s health, interpersonal relationships, and employment.

  • Under the guidance of a trained interventionist, the family and/or those affected by the person’s disease are presented with facts about the illness of addiction so that they can relay non-judgmental, compassionate, and fact-based information to the person of concern.

  • Having gained the tools needed to speak openly, the group assembles to directly confront the person of concern utilizing the methods learned in the planning session. Here the person of concern is presented with compassion and not blame or outrage. The focus is on the illness and not the moral judgement of the person suffering from addiction, however, those assembled will make it clear that the behavior caused by the disease will no longer be ignored or accepted. Often, when this information is shared in a thoughtful, deliberate way, the person of concern may be able to accept the offer of help.


Intervention offers the opportunity to begin a long road to recovery. Case management encourages the highest rate of success by keeping clients engaged in treatment. Research has shown that case management is an effective complement to substance abuse treatment. It helps to ensure retention in treatment programs, as the primary goal of case management is to keep the person of concern engaged and accountable to their program of treatment. Many clients entering treatment need additional resources to address other problem areas in their life long-neglected or overshadowed by their addiction. With comprehensive case management AGI offers a single point of contact to oversee health and social services.  Acting as a client advocate with a big-picture perspective of the client’s unique  needs, we will be able to coordinate their treatment and seek additional resources as necessary.


There are a number of situations where a Sober Transporter may be needed. Some seeking treatment at addiction treatment centers may have to travel long distances. Departing treatment centers to return home for the next phase of recovery can also be challenging. Sober Transporters from AGI  accompany the client to and from their initial treatment facility, but this is only the beginning.  A repatriation service to oversee the early days living back home or in the next phase of treatment is also available. High stress scenarios for a newly sober person can be overwhelming and difficult to navigate. At this phase, Sober Transporters can function as reliable companions. Here’s how sober transportation works:

  • Nationwide availability -- a representative from AGI can meet you where you are and accompany clients by any means necessary to safely arrive at their destination. This includes driving or accompanying clients on flights, trains, ferries, etc.

  • Safety and security-- having a companion during these journeys ensures the client is safe and comfortable, encouraging them to avoid temptation and offering helpful advice on managing the anxiety of the journey or experience.

  • Communication -- Sober Transporters stay  in touch with all parties, including the family, the treatment center, and oversee travel details and accommodations to ensure a smooth journey.

  • Anonymity-- While in public, Sober Transporters adhere to strict rules of confidentiality, often operating as a “friend” or “associate” to maintain the client’s discretion.

  • Flexibility-- we are available anytime, anywhere. Sober Transporters can accompany clients to any type of meeting or event, from lawyer’s offices to hospitals to social settings or family engagements.

  • Trained and Insured-- We are trained in diffusing the anxiety that comes with new sobriety. Sober Transporters are role models that have been through this process themselves and can coach the client through the experience. All vehicles and transporters are fully insured.

AGI is committed to offering the very best care to persons of concern and their loved ones as they navigate addiction treatment and recovery. AGI believes in a reality-based approach to addiction treatment that considers the unique needs of each person and their family. AGI is not employed by nor do we receive any form of compensation from the treatment centers or providers that we consult with when seeking placement for our clients.

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